Play Responsibly

Dubai Lucky Draw is a brand of Dubai Big Lottery. We want prize draws to be an enjoyable form of entertainment. Participation should always be voluntary, affordable and informed.

Participation is restricted to persons aged 18 or older and those otherwise legally eligible. We may request identity and age verification and restrict accounts that cannot satisfy these requirements.

Decide what you can afford before buying tickets. Treat the ticket price as spending on entertainment rather than an investment or a route to income. Never spend money needed for rent, food, bills, healthcare or other essentials.

A ticket is an opportunity to enter a draw, not a promise of a prize. A larger number of tickets does not guarantee winning. Avoid beliefs that past losses make a future win more likely.

Set personal time and spending limits. Do not chase losses, borrow to purchase tickets or allow entries to interfere with work, family or wellbeing. Consider taking a break if participation stops feeling enjoyable.

Possible indicators of harmful behaviour include spending more than intended, hiding purchases from others, repeatedly buying to recover past spending, borrowing money or becoming distressed by outcomes.

If you feel unable to control participation, stop buying tickets, ask the official support team about available account restrictions or closure, and consider speaking with a qualified health professional or local problem-gambling support service. Available self-exclusion or spending-limit features, if offered, will be described on the platform; this document does not promise technical controls that are not yet enabled.

Keep credentials private. Do not let minors use an adult account or payment method. Review your purchase history regularly and report unauthorised activity promptly.

We aim to provide clear draw information, visible ticket prices, appropriate age checks and transparent results. We will not describe ticket purchases as guaranteed financial opportunities.